HAVE YOU BEEN MIS-SOLD BUSINESS ENERGY?

Determining whether you’ve been mis-sold a business energy contract can be challenging, especially since a lack of transparency from the energy broker may have contributed to the issue. It’s important to note that many business energy brokers operate in good faith, making recommendations based on your best interests. Simply using a broker doesn’t automatically mean you have grounds for a claim.

However, a key warning sign is if your energy broker or consultant did not provide a full written disclosure of how much they earned from your contract. This includes any commission or fees received from the supplier for recommending them to you, whether as a one-time charge or an ongoing cost.

If your broker wasn’t transparent about their earnings, there’s a possibility that these fees were hidden in your contract.

A business energy claim can apply to both past and current contracts, so even if you’re still in an active agreement, you may still be eligible to pursue a claim.

The process is very simple with minimal headache.

All you need to supply is a few items of information such as the broker you used along with either contracts or invoices.

How to avoid being mis-sold business energy

It’s important to ask your energy broker the following questions to ensure transparency and make an informed decision:

  • How do you earn money as an energy broker?
  • What is your commission rate?
  • How much are you being paid by the provider you’re recommending?
  • Do you compare quotes from all available suppliers?
  • Can you explain why this tariff is the best option for my business?

Their responses will help you assess whether you want to proceed with their services.

START YOUR CLAIM HERE!

If you require further clarification regarding a potential business energy mis-selling claim, please don’t hesitate to contact our dedicated mis-selling team on the phone number above. We are available to answer any specific questions you may have.

For general inquiries, we encourage you to consult our comprehensive FAQs page. For further enquiries or to start a the claim process please click the link below fill in the form on the next page, we contact you straight away.

Click here to visit the claim form